Jacqueline Lacey

With over two decades of experience in the Property Management Industry in Victoria, Jacqueline developed a passion for both commercial and residential property management, transforming that interest into a fulfilling career.

Having successfully bought, sold, and currently owning investment properties, giving her a front row insight into the challenges and rewards of property ownership. Her career journey has encompassed various roles, including Business Accountant, Property Manager, Senior PM, Trust Accountant, and Head of PM. 

This employee excels in customer service, team building, and financial acumen, believing that these skills can be applied effectively to any business situation. Her commitment to fostering strong relationships among clients, property owners, and renters is paramount, as is their mission to provide cohesive and transparent service. Embracing change and continually searching for innovative ways to improve processes are key aspects of her approach to property management.

Notable achievements include being a finalist for the Large PM Business LMP nationally, winning the Leasing Manager of the Year award from the LPMA, and earning the title of Diversity Office of the Year. 

When it comes to achieving top results, her focus is on listening and understanding the broader context before implementing action plans that align with client and business needs. With a specialisation in residential property management complemented by over a decade of experience in the commercial arena as well she is well-versed in navigating complex property landscapes.

Choosing to be a part of Jellis Craig Whitehorse reflects her alignment with a proactive, community-oriented business that balances professionalism with a familial approach, making it an ideal environment to thrive and contribute.