Caishlin Simpson

As an experienced property management professional, premium customer service is the centrepiece of Caishlin Simpson's diligent approach to her role at Jellis Craig Mentone.

Caishlin, an investment property owner herself, demonstrates genuine understanding and empathy when seamlessly handling all client-related enquiries and support.

She nominates clear and concise communication as playing a vital role in establishing and building client trust and strengthening relationships.

"I believe in addressing all issues promptly, with a strong emphasis on client communication," says Caishlin. "I pride myself on providing regular updates and strive to resolve all client enquiries within 24-hour hours."

Caishlin holds qualifications as an Agent's Representative and has been part of an award-winning property management 'Team of the Year'. Highly organised, and with a keen eye for detail, Caishlin confidently manages the leasing process, documentation, routine inspections, condition reports and, where required, the handling of VCAT matters.

"I enjoy sharing my in-depth market knowledge with clients, to help them make informed decisions and maximise their rental return."

Caishlin's dedication to achieving positive outcomes for both renters and rental providers has earned client recognition. Caishlin's professionalism, well-honed communication skills, and commitment to excellence translates to a superior experience for her clients, who trust her to manage their properties effectively and efficiently.