Tracey Russell

With almost three decades in real estate, Tracey Russell brings leadership, expertise and a strategic perspective to her role.

As Manager of Jellis Craig Mooroolbark’s Property Management Department, Tracey fosters a culture of collaboration and service excellence. Honest, friendly and engaging, she is focused on delivering outstanding outcomes for every client.

“I bring a ‘can do’ attitude to work with me every day,” Tracey explains. “I am detail-focused and strive to do things right the first time to ensure our clients enjoy a smooth, rewarding property management experience.”

Tracey’s service and support for clients is backed by an exceptional understanding of the local rental landscape. She provides trusted advice on pricing, tenancy applications and renter selection as well as routine repairs and improvements.

A confident and skilled negotiator, Tracey is known for her ability to realise win-win outcomes and for effectively resolving property management challenges well before they escalate. Her knowledge of rental legislation and compliance requirements is first class.

Tracey uses Jellis Craig’s industry-leading systems and processes to help maximise her clients’ return on investment. She enjoys mentoring colleagues, supporting their career growth and industry knowledge.

Tracey is attentive and uses careful listening as a strategy for success. She has been acknowledged with multiple awards across her career, including International Property Manager of the Year, Victorian Business Development Manager of the Year and several awards for customer service.