Alexa Lebon

Alexa Manuel’s portfolio of professionally managed properties is testament to her dedication and genuinely client-centric attitude.

With more than a decade's experience in customer service behind her, Alexa is an active listener, known for realising positive outcomes in any situation. A careful negotiator, she is able to swiftly resolve challenges while remaining calm and unruffled.

"I see effective problem-solving and negotiation as key skills to realise my clients' property investment goals," she explains. "My focus is always on providing exceptional client and renter experiences, achieved through effective communication and prompt responses to enquiries and requests."

A team player, Alexa works collaboratively with Jellis Craig Mentone Property Management colleagues. She confidently uses the agency's leading systems and processes to ensure her clients’ properties are impeccably maintained both prior to, and throughout lease periods.

Alexa is approachable, friendly and diligent. She takes the time to build genuine relationships with clients and renters and understands that every person's property journey is unique.

"Whether I’m guiding clients through the advertising, renter selection and lease agreement processes, holding open for inspections or ensuring maintenance or other routine issues are addressed efficiently, I invest the time to understand everyone’s needs. I then tailor my approach to exceed expectations."